BenchSmith Teak Furniture
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Questions to Ask
 

BenchSmith requests all customers to be well aware of what kind of teak furniture they are actually purchasing. We have already spoken of some overseas companies to help our customers choose and buy the best quality teak furniture.

BenchSmith has listed out some key important questions that a prospective customer should ask before purchasing any teak furniture. The questions are:

  • Where was the teak furniture manufactured?
  • What type of joinery has been used? (Look for details, pictures and ask about tolerances)
  • What kind of glue has been used? (BenchSmith uses one of the best 5 part epoxies in the world.)
  • How was the teak wood actually dried? (90% of imported teak furniture is not dried properly. There are many ways to kiln-dry wood.)
  • What is the return policy for the purchased teak furniture?
  • How long is the warranty period and what does it cover?
  • How long has the company been in teak furniture business?
  • Has the company’s name or its owner changed over the last 8 years?

Based on the answers you receive for these questions, you can judge the quality of the teak furniture you are going to purchase. Most companies in the furniture business are strictly resellers. They buy containers overseas and employ efficient marketing professionals to sell the teak furniture. They design beautiful websites and use catch phrases like ‘Mortise and Tenon’ or ‘Kiln Dried’ to attract unsuspecting customers. Architects and designers normally do not buy from these companies unless they are unaware of the difference.

The reason for many companies getting into teak furniture business is because teak furniture can be manufactured at lower costs in Asia. This does not give you any assurance that their teak furniture is built well and is of the best quality. Due to such poor quality teak furniture, the companies receive large number of returns from their customers. Ultimately, these companies are forced to close down. BenchSmith has been in business for 5 years and offers a 25-year warranty on all its teak furniture. We assure that our teak furniture does not hold too much water.

BenchSmith, we are the owners and crafters... its what we do.

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BenchSmith Teak Furniture
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